Sr. Analyst, Provisioning Operations
Core
Steward Adobe's global quote-to-cash business processes by standardizing operations, automating solutions, and supporting the provisioning of enterprise products.
Role type
Senior IC Revenue Operations Analyst (Provisioning)
Builds
Automated solutions and standardized processes for enterprise product provisioning
Domain
SaaS / Creative Technology / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
process operationalization, cross-functional team leadership, contractor resource management, backlog management, release timeline support, knowledge transfer, automation strategy, documentation creation
Preferred skills
experience with GTM adoption, technical partnership, organizational change management
Technologies
Adobe internal systems, provisioning platforms
Responsibilities
Partner with SMEs to learn organization processes and systems for enterprise product provisioning; Operationalize strategic plans for new product offerings by testing, adopting, documenting, and communicating changes; Manage contractor resources and balance workload; Lead cross-functional teams to drive provisioning impact; Maintain backlog of new GTMs, support release timelines, and drive testing efforts; Address customer concerns and investigate product-specific challenges; Identify automation ideas and partner with technical teams for development; Craft and maintain documentation including job procedures, policies, process flows, and onboarding guides