Expert Solutions Consultant - Mobile
Core
Technical pre-sales SME for Adobe Journey Optimizer and Experience Platform, focusing on mobile and conversational engagement (RCS, WhatsApp, SMS) for enterprise brands.
Role type
Senior IC pre-sales solution consultant (mobile messaging)
Builds
Compelling technical messaging stories and demo narratives for enterprise mobile customer engagement
Domain
Marketing technology + Mobile business messaging (RCS, WhatsApp, SMS/MMS)
Deliverable
product features
Required skills
Mobile messaging ecosystem expertise (RCS, WhatsApp Business API, SMS/MMS, push, in-app), Enterprise architecture, Executive-level technical pre-sales, Solution design, Technical discovery and workshops, Messaging compliance (TCPA, GDPR, carrier policies), Product feedback loops
Preferred skills
Adobe Journey Optimizer (AJO) and Experience Platform (AEP) proficiency
Technologies
Adobe Journey Optimizer, Adobe Experience Platform, WhatsApp Business API, RCS, SMS/MMS
Responsibilities
Lead technical discovery sessions, executive briefings, and product demonstrations; Build customized demo narratives highlighting mobile messaging options; Partner with sales teams to position mobile capabilities; Advise on messaging compliance and governance; Produce field-ready materials including use-case libraries and playbooks; Provide structured feedback to Product and Engineering on feature gaps and prioritization
Seniority
Senior, hands-on IC
