Digital Employee Experience Analyst
Core
Use Nexthink and experience analytics to measure, understand, and elevate the digital experiences of thousands of employees by identifying friction and driving improvements.
Role type
Data Analyst (Digital Employee Experience)
Builds
Experience scorecards, visualizations, alerts, and reports that translate telemetry into actionable insights for leadership and engineering teams.
Domain
IT Operations / Endpoint Management / Data Analytics
Deliverable
dashboards & analysis
Required skills
Nexthink administration, data analysis, Windows/macOS environment knowledge, analytical skills, communication
Preferred skills
PowerShell, Python, ITSM/ITIL practices, telemetry/observability platforms, survey development, UX research
Technologies
Nexthink, Windows, macOS
Responsibilities
Administer Nexthink modules, dashboards, campaigns, investigations, and automated remediations; Analyze performance, stability, sentiment, and behavior patterns to identify trends and root causes; Partner with support, engineering, cybersecurity, and product teams to design user-focused solutions; Monitor technology performance trends to proactively reduce friction.
Seniority
Mid-level (1-2 years in DEX + 4-10 years in Data Analysis)