Professional Services Consultant
Core
Implement and configure Nexthink's digital employee experience management software to ensure technical and business benefits for customer organizations.
Role type
Professional Services Consultant (Implementation & Advisory)
Builds
Production IT operations solutions and digital visibility platforms for enterprise IT teams
Domain
IT Operations / Digital Employee Experience / Endpoint Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Software consulting, IT operations troubleshooting, ITIL framework, Digital transformation project management, Microsoft Windows client/application expertise, Cloud deployment architecture, Security standards (SSO, ISO27k, PCI-DSS, GDPR, NIST), Technical advisory, Solution implementation, Customer education
Preferred skills
MacOS environment knowledge, End-user experience focus, API integration, Community content creation
Technologies
Nexthink, Microsoft Windows, MacOS, Cloud platforms, SSO, APIs
Responsibilities
Install and configure Nexthink solutions per design, implement technical aspects of service delivery, educate customers on solution adoption, advise on relevant solutions based on requirements, collaborate with internal teams and partners, contribute to community forums
Seniority
Mid-Senior, hands-on IC
