HEALTHCARE ADMINISTRATIVE ASSOCIATE - Community Care Clinic
Core
Performs front office functions including patient registration, scheduling, check-in, check-out, and customer service to ensure efficient patient care delivery at a hybrid urgent care/family medicine clinic.
Role type
Healthcare Administrative Associate
Builds
Patient care delivery workflows
Domain
Healthcare / Community Care
Required skills
patient registration, scheduling, multi-line phone management, insurance eligibility verification, payment collection, medical records maintenance, charge entry, coding support, EMR system usage, data entry, Microsoft Office proficiency
Preferred skills
medical terminology knowledge, multitasking, attention to detail
Responsibilities
Perform front office functions including patient registration, scheduling, check-in, and check-out processes; Manage multi-line phone systems and route messages; Maintain accurate patient demographic, insurance, and eligibility information; Collect co-payments, deductibles, and other payments; Coordinate referrals and obtain insurance authorizations; Maintain and organize medical records in compliance with regulatory standards; Perform charge entry, coding support, and resolve billing-related issues; Use electronic medical record systems for scheduling, reporting, and documentation; Provide directions and assistance to patients and visitors; Maintain reports, databases, and spreadsheets; Support administrative functions including correspondence and meeting materials; Assist with event coordination and departmental projects; Perform basic clinical support tasks under supervision as assigned.
Seniority
Entry-level, no experience required