Float Medical Receptionist (Bethesda)
Core
Front desk associate serving as the first point of contact for patients, managing intake, scheduling, and office operations across multiple locations.
Role type
Front desk associate (customer service)
Builds
Seamless in-office patient experience and operational support for primary care clinics
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake and scheduling, Insurance verification, Office management, Multi-tasking, Technology proficiency (EMR, G-suite, Slack, Zoom), Verbal and written communication
Preferred skills
Empathy, Problem-solving, Team collaboration, Adaptability
Technologies
1Life EMR, Slack, G-suite, Zoom
Responsibilities
Patient check-in/check-out, Same-day schedule management, Insurance verification, Office upkeep and supply restocking, Team huddles and support, Monitoring patient feedback
Seniority
Individual Contributor