Discharge Assistant - Central Resource Center
Core
Supports efficient patient throughput and discharge operations by coordinating utilization management, scheduling peer-to-peer reviews, and facilitating communication among providers, payers, and care teams.
Role type
Administrative support specialist (utilization management)
Builds
Patient discharge workflows and utilization management processes
Domain
Healthcare administration / Insurance utilization
Deliverable
dashboards & analysis
Required skills
Data collection, administrative support, Microsoft Office proficiency, regulatory compliance, communication
Preferred skills
None stated
Technologies
Epic, Microsoft Office, database/spreadsheet software
Responsibilities
Prioritize daily workflow for patient throughput; coordinate P2P reviews between providers and payors; process health plan referral requirements and prior authorizations; perform federally mandated regulatory activities (Medicare IM, LTR, NOMNC); maintain Epic work queues and departmental records; resolve administrative issues affecting patient progression; serve as liaison among payors, providers, and patients; coordinate documentation collection for discharge planning.
Seniority
Entry-level to Mid-level