Referral Coordinator - Central Resource Center - Carilion New River Valley Medical Center
Core
Schedules, authorizes, and maintains medical records for patient referrals across clinics and departments.
Role type
Referral Coordinator
Builds
Patient care pathways and administrative workflows for screening, diagnostic, and therapeutic services
Domain
Healthcare administration
Required skills
Scheduling, referral authorization, medical record maintenance, clinical information systems, insurance verification, data entry, customer service, confidentiality, office equipment operation
Preferred skills
Special projects support, training participation, difficult situation handling
Technologies
Microsoft Word, Excel, Access, database software
Responsibilities
Ensures timely scheduling of patient visits, testing, procedures, and surgeries; Maintains working knowledge of clinical information systems; Verifies referral and authorization requirements; Provides high levels of customer service to patients and staff; Manages changing priorities and workload interruptions; Interacts directly with patients, visitors, staff, vendors, and providers
Seniority
Entry-level, administrative IC