Public Safety Communications Supervisor
Core
Oversees Public Safety Dispatchers, Alarm and Video Monitoring Specialists, and student support staff at a university public safety communications center.
Role type
People Leader - Managerial (Supervisor)
Builds
Maintains operational readiness of the Public Safety Communications Center for campus security and emergency response.
Domain
Public Safety / Campus Security / Emergency Dispatch
Required skills
Supervision and delegation, Performance management, Conflict resolution, CAD systems operation, E911 equipment operation, LEADS system operation, Security technology equipment operation, State laws and regulations knowledge, Decision-making under stress
Preferred skills
Drone operation (FAA Part 107), Training and mentoring, Campus geography knowledge, Mass notification systems operation
Technologies
CAD, E911, LEADS, Video Surveillance, Alarm systems, Mass Notification systems, Drone technology
Responsibilities
Assign and delegate work projects, Schedule employees to maintain staffing levels, Evaluate work performance and provide coaching, Resolve work or personnel related issues, Identify training needs for staff, Perform full range of Dispatcher and AVM functions as needed, Work under stressful or emotional conditions
Seniority
Managerial (Associate Manager / Supervisor)