Manager, Scheduling
Core
Manage and guide the Patient Access team to operationalize strategic plans for improving healthcare access and service reimbursement through centralized scheduling.
Role type
Manager, Patient Access / Scheduling
Builds
Centralized scheduling systems and processes for The James Medical Center
Domain
Healthcare / Hospital Operations
Required skills
Leadership, supervisory and management skills, regulatory compliance knowledge, data analysis, budget assistance, project management, computer systems proficiency
Preferred skills
Healthcare experience, business administration background, verbal and written communication
Responsibilities
Manage, guide, coach and evaluate staff performance; monitor scheduling accuracy and process efficacy; collect and coordinate QA data; develop reporting mechanisms; measure customer satisfaction; assist with budget development and new program implementation; ensure compliance with JCAHO standards.
Seniority
Manager, People Leader