Patient Representative - Days
Based in United States
Core
Provide family support, education, mediation, and patient information in public spaces to enhance patient/family satisfaction and communication.
Role type
Patient Representative (Individual Contributor)
Builds
Patient relations programs and services
Domain
Healthcare / Patient Experience
Deliverable
physical/clinical work
Required skills
customer service, conflict resolution, problem solving, program planning, verbal communication, writing
Preferred skills
Bachelor's Degree, clinical or critical care experience, diplomacy, service recovery approaches