Condition Management Account Coordinator
Core
Answering inbound and outbound calls, and assisting participants via email and online messaging for a Condition Management Program.
Role type
Customer service representative (condition management)
Builds
Participant support and engagement for health condition management programs
Domain
Health and wellness / Condition management
Deliverable
client delivery
Required skills
Strong verbal and written communication, detail-oriented
Preferred skills
Experience in a medical setting (receptionist, scheduler, insurance verification, health coach, LPN, CNA, Medical Assistant)
Responsibilities
Answer participant inquiries, assist participants via email and online messaging, accurately document participant communications
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