Newark IT Service Desk Student Technician
On-site · United States
Core
Provides high-quality IT assistance to students, faculty, and staff via phone, email, and ticketing, while handling hands-on A/V support in classrooms and event spaces.
Role type
Student IT Service Desk Technician
Builds
IT support services and A/V equipment maintenance for campus operations
Domain
Higher Education IT Services
Deliverable
client delivery
Required skills
Desktop and laptop computing knowledge, Phone support, A/V troubleshooting, Printer support, Event support, Multi-tasking, Independent work, Team collaboration
Responsibilities
Process and resolve technical issues via phone, email, and ServiceNow; Provide hands-on A/V assistance in classrooms and event spaces; Support campus events ranging from meetings to conferences; Perform printer support and follow-up dispatch work.
Seniority
Student, entry-level IC
