General Manager

Club Location:

Broad Bay Country Club - Virginia Beach, VA

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Job Description

The ideal candidate will have an entrepreneurial spirit, strong initiative and the ability to work cooperatively with and through people in order to complete tasks.

The General Manager leads and directs the golf course’s overall operation through maintaining quality standards, maximizing profits, developing, and retaining employees and exceeding guest expectations.

Primary Responsibilities include the following. Other duties may be assigned.

• Lead and direct all departments to include golf operations, food and beverage, sales, merchandising, and agronomy. Ensures all departments are achieving goals and maintain strong working relationships.

• Partner closely with the Corporate Revenue, Sales and Marketing teams to create and execute programming, marketing plans, sales and pricing strategies.

• Create and execute short term and long term operational and financial plans for the club.

• Responsible for the selection, development, leadership and retention of talented staff.

• Ensure compliance with the national programs such as Players Club, Core Beverage Program, Menu Program, Approved Product List and Beverage Cartender program.

• Monitor forecast and results on a daily/weekly basis and adjust as needed to achieve targets. Ensure proper controls are in place and being followed to accurately track revenues, payroll, inventories and expenses.

• Ensure staff is providing excellent guest service. Review guest and member surveys and feedback and determine appropriate plan of action if appropriate.

• Ensures golf course is in compliance with all federal, state and local laws.

Qualifications:

• Minimum 5 years of leadership experience in the golf, service or hospitality industry preferred.

• Bachelor's degree from four-year college or university preferred.

• Excellent written and verbal communication skills.

• Proactive approach to problem-solving with strong decision-making capability.

• Ability to achieve high performance goals and meet deadlines in a fast paced environment

• Ability to manage multiple projects and tasks simultaneously.

• Effectively builds strong relationships, leads and develops a team

Team Member Lifestyle Perks!

• Medical, mental health, dental and vision insurance

• Life Insurance

• Accident & Critical Illness Insurance

• Pet Insurance

• Paid time off

• 401(k) plan and match

• Holiday pay

• Food & Beverage discounts throughout portfolio

• Golf & Tennis benefits

• Employee assistance program

• Career Growth

• Flexible Schedules

• Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.