AML - Client Services Specialist and Snr Consultants x 4 (Limerick or Dublin)
Core
Act as key points of contact for clients, investors, and internal stakeholders, delivering exceptional service while ensuring compliance with AML and Transfer Agency requirements.
Role type
Senior IC AML Client Services Specialist / Senior Consultant
Builds
Client service experience and operational compliance for investors and financial institutions
Domain
Financial Services / Anti-Money Laundering (AML) / Transfer Agency
Deliverable
client delivery
Required skills
Client relationship management, AML and Transfer Agency process expertise, complex query resolution, investor onboarding support, regulatory compliance knowledge, operational reporting, process improvement
Preferred skills
Leadership and expertise (for Senior Consultants), mentoring colleagues, subject matter expertise
Technologies
None stated
Responsibilities
Respond to client and stakeholder enquiries, manage and resolve complex client queries and escalations, support investor onboarding and document management, oversee processing and quality review of investor transactions, prepare and review client and operational reporting, identify opportunities to enhance client experience and process improvements, share technical expertise and mentor colleagues
Seniority
Senior, hands-on IC