Manager, Registration
Core
Manage Patient Access staff and operationalize strategic plans to improve hospital access, scheduling, and service reimbursement for patients and physicians.
Role type
Manager, Patient Access / Registration
Builds
Centralized scheduling systems and patient registration workflows
Domain
Healthcare / Hospital Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Staff management and coaching, scheduling operations, regulatory compliance, budget assistance, process analysis, QA data collection, reporting mechanisms, customer satisfaction monitoring, computer systems proficiency
Preferred skills
Advanced degree, 8-12 years of relevant experience, healthcare industry experience
Technologies
Multiple different computer systems with varying rules and operational methods
Responsibilities
Manage, guide, coach, and evaluate staff performance in Patient Access; monitor scheduling accuracy and process efficacy through reports and QA data; resolve identified issues to improve outcomes; assist with budget development and new program implementation; ensure compliance with JCAHO and other regulatory standards; serve as acting Assistant Director when unavailable.
