Manager, Client Implementations
Core
Lead a team of Client Implementation Specialists to deliver enterprise implementations of Arch's private investment management platform for large financial institutions.
Role type
Manager, Client Implementations
Builds
Enterprise implementations of Arch's platform for private equity, hedge funds, and venture capital clients
Domain
Financial Technology / Private Investments
Deliverable
product features
Required skills
People management, Project management, Software implementation, Cross-functional alignment, Process optimization, Client relationship management, Project planning, Data analysis
Preferred skills
Alternative investment ecosystem knowledge, Private banking background, SQL
Responsibilities
Lead and develop a team of Client Implementation Specialists and Operations Associates, Implement Arch for large enterprise clients, Partner with Sales, Product, and Support teams, Drive continuous improvement and process optimization, Build and manage project plans, Champion the client's voice with key stakeholders
Seniority
Manager, hands-on leadership
