IT Support Analyst – Praktikant/in (m/w/d)
Core
Configures, installs, maintains, and upgrades computer hardware and software; supports IT system operations and end-user needs.
Role type
IT Support Analyst (Intern)
Builds
Operational support for information systems and peripheral equipment including application servers, database servers, web servers, desktops, printers, and storage devices.
Domain
IT Operations / Help Desk
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Hardware and software configuration, Operating system administration, Backup and recovery procedures, Batch process monitoring, Problem reproduction and troubleshooting, End-user training, IT policy compliance
Preferred skills
Higher education in Information Technology, Knowledge of IT infrastructure, Fast learning of new technologies
Technologies
Application servers, Database servers, Web servers, Desktop systems, Printers, Storage devices
Responsibilities
Configuring, installing, maintaining, and upgrading hardware and software systems; Administering and securing operating systems; Designing and implementing backup procedures; Escalating complex problems to management; Providing training to end-users; Guiding less experienced Service Desk staff
Seniority
Intern