Head of HFS, Client Services (APAC)
Core
Senior leadership role driving client service excellence, commercial outcomes, and operational scalability for Hedge Fund Services in the Asia-Pacific region.
Role type
Senior leadership IC (Head of Client Services)
Builds
End-to-end client experience, regional growth, and alignment to global HFS strategy for hedge funds and alternative assets.
Domain
Financial services / Wealth management / Asset servicing / Hedge Funds
Deliverable
Client delivery
Required skills
Leadership of client-facing teams, commercial acumen, client relationship management, APAC market dynamics expertise, cross-functional global initiative leadership, operational risk management, organizational design, stakeholder management
Preferred skills
Experience in alternatives administration, middle office, or asset servicing
Technologies
None stated
Responsibilities
Define and execute APAC Client Services strategy; Lead and develop a high-performing team of Relationship Managers and Client Service Managers; Drive revenue growth, cross-sell, and upsell opportunities; Optimize regional service delivery model and increase automation; Maintain oversight of operational risk, control frameworks, and regulatory obligations; Partner with global business and services leadership to ensure consistent client experience.
Seniority
Senior, hands-on IC with strategic scope