NOC Engineer
Core
Monitor and maintain global server and network infrastructure to ensure high availability and resolve technical issues.
Role type
Senior Network Operations Center (NOC) Engineer
Builds
Internal and production systems supporting global email, cloud, and collaboration tools
Domain
Cybersecurity infrastructure operations
Deliverable
infrastructure
Required skills
Linux command line, Bash scripting, Python, monitoring tools (Nagios), trouble ticketing systems (Jira, Bugzilla), network troubleshooting, hardware troubleshooting, OS troubleshooting
Preferred skills
LINUX certification, MS certification
Technologies
Linux, Nagios, Jira, Bugzilla, Bash, Python
Responsibilities
Monitor internal and production systems, escalate and page level two engineers, work trouble tickets, document problem descriptions and diagnoses, update status in trouble-ticketing system, maintain operations documentation, participate in shift handovers
Seniority
Mid-level, hands-on IC