IT Support Engineer, Ops Tech Solutions - Niagara Falls
Core
Provide network engineering, troubleshooting, data cabling, and systems administration across diverse software and hardware environments to keep infrastructure available during production hours.
Role type
IT Support Engineer (Ops Tech)
Builds
IT infrastructure and support services for operations network
Domain
IT Operations / Network Engineering
Deliverable
infrastructure
Required skills
networking (DNS, DHCP, SSL, OSI, TCP/IP), PC repair, troubleshooting, deployment, decommissioning, server and network service delivery, Linux, Microsoft environments, Cisco
Preferred skills
data center infrastructure, project management, time management, technical explanation
Technologies
AWS, Cisco, Linux, Network, TCP/IP, Cloud
Responsibilities
network engineering, troubleshooting, data cabling, systems administration, maintaining infrastructure availability, managing local technical projects, maintaining operational policies, identifying root causes of disruptions, supporting on-site and remote customers, traveling to support customers
Seniority
Mid-level, hands-on IC
