Senior Customer Marketing Manager, EMEA
Core
Build and enhance Proofpoint's EMEA customer advocacy engine, community activation, and awards programs to generate trust, credibility, and pipeline for the cybersecurity platform.
Role type
Senior Customer Marketing Manager (EMEA)
Builds
Scalable customer advocacy programmes, virtual communities, peer validation initiatives, and annual customer awards for enterprise cybersecurity clients.
Domain
Cybersecurity / Enterprise B2B Marketing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
B2B customer marketing, advocacy programme management, community activation, content creation (case studies/testimonials), awards programme logistics, stakeholder management, AI content workflows, impact reporting
Preferred skills
Enterprise technology experience, Gartner Peer Insights familiarity, multi-workstream execution
Technologies
AI content tools, virtual community platforms, digital campaign channels
Responsibilities
Identify and recruit customer champions; run virtual customer communities for sales events and ABM; activate peer validation programmes; own end-to-end customer awards lifecycle; create customer testimonials and case studies; use AI tools to optimize content workflows; track advocacy metrics and pipeline influence
Seniority
Senior, hands-on IC
