Key Accounts Manager
Core
Develop and maintain strong relationships with major NHS and healthcare accounts, identifying and converting value-based opportunities by aligning customer needs with compliant solutions.
Role type
Senior Key Account Manager (Healthcare)
Builds
Strategic account plans and long-term retention for NHS Trusts, ICBs, and healthcare frameworks
Domain
Healthcare / Public Sector (NHS)
Deliverable
client delivery
Required skills
Strategic account management, NHS structure and procurement knowledge, value-based selling, commercial acumen, project management, risk mitigation, negotiation, numerical analysis
Preferred skills
Experience in sales or operational delivery within healthcare, ability to manage multiple accounts, industry event representation
Technologies
CRM systems
Responsibilities
Build in-depth knowledge of key NHS customers, develop long-term relationships across Trusts and ICBs, create and execute joint plans with business teams, deliver regular reporting and performance reviews, monitor contractual obligations, engage key decision-makers, contribute to strategic account planning, maintain accurate CRM records, represent the company at industry events
Seniority
Senior, hands-on IC