Dispatcher*in / Einsatzleitung (m/w/d) - Nürnberg
Core
Independent dispatch and route planning for field service technicians to ensure efficient, on-time, and high-quality service for dentists and orthodontists.
Role type
Senior operational dispatcher / service operations lead
Builds
Optimized field service schedules and response workflows for dental and orthodontic practices
Domain
Healthcare / Dental supply chain / Field service operations
Required skills
Route optimization, stakeholder communication, incident management, data documentation, process analysis, MS Office (Outlook, Excel)
Preferred skills
SAP, team leadership, analytical thinking under pressure
Responsibilities
Plan and monitor field service routes, prioritize incoming service requests, manage escalations, serve as central communication hub, document service data, analyze service KPIs
Seniority
Mid-level, hands-on operational role