Order Management Associate
Core
Processing sales orders with high accuracy, creating production orders for special batches, and managing order status reports.
Role type
Order Management Associate
Builds
Sales orders and production batches for analytical chemistry solutions
Domain
Life sciences, diagnostics, and biotechnology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Order management, data entry, customer service, ERP system functionality, Microsoft Office (Excel), Database Management
Preferred skills
Time management, multi-tasking, distribution knowledge, manufacturing knowledge, Dynamics D365 ERP experience
Responsibilities
Process sales orders with attention to detail and accuracy, escalate issues to appropriate groups, create production orders for special batch requests, provide daily reports of processed and unprocessed sales orders, clear orders from preorder table for processing, process specialty orders including key stocks, consignments, and standing orders
Seniority
Entry-level to Mid-level, hands-on IC