Field Service Engineer (New England) - Remote
Core
Installing, maintaining, and repairing laboratory instruments to ensure optimal performance and minimal downtime for clinical and research laboratories.
Role type
Field Service Engineer (Medical Devices/Diagnostics)
Builds
Beckman Coulter diagnostic systems and instruments
Domain
Life sciences, diagnostics, and biotechnology
Deliverable
physical/clinical work
Required skills
diagnosing and repairing mechanical/electromechanical/robotics/electronic equipment, managing dynamic service schedules, traveling within assigned regions, lifting up to 50 lbs, operating business systems (OBI, Sales Force, SharePoint)
Preferred skills
field service experience in medical devices/biotech/highly regulated industries, customer-facing experience in hospital or lab settings
Technologies
Beckman Coulter equipment, OBI, Sales Force, SharePoint
Responsibilities
Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs; maintain accurate customer service logs and internal service records; order repair parts; communicate with internal and external customers; assist with training of newer Field Service Engineers
Seniority
Entry-level to Mid-level, hands-on IC