Technical Service Specialist
Core
Provide after-sales service, instrument installation, maintenance, and customer training for hospital and laboratory units.
Role type
Field service technician
Builds
Diagnostic instruments and reagents for public and private sector hospitals and research institutions
Domain
Healthcare diagnostics / Life sciences
Deliverable
physical/clinical work
Required skills
Instrument installation, corrective and preventive maintenance, reagent application, troubleshooting, customer training, telephone support, regulatory compliance documentation
Preferred skills
Adaptability, initiative, integrity, innovation, teamwork
Technologies
Diagnostic instruments, reagents
Responsibilities
Carry out instrument installation, perform corrective and preventive maintenance in the field, apply reagents and troubleshoot, train customers on instrument operation and maintenance, provide telephone support, complete compliance documentation
Seniority
Individual contributor