Field Service Engineer
Core
Install, maintain, repair, and support Abbott Molecular diagnostic systems at customer laboratory sites to ensure optimal performance for patient testing.
Role type
Field Service Engineer (Hardware/Software)
Builds
Diagnostic testing systems and services for healthcare laboratories
Domain
Healthcare diagnostics / Molecular diagnostics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware servicing, software upgrades, system troubleshooting, on-site installation, remote support, customer training, territory management
Preferred skills
scientific background, biomedical knowledge, laboratory environment experience, technical support experience
Technologies
Abbott Molecular systems, diagnostic hardware, diagnostic software
Responsibilities
Install and commission Abbott Molecular systems at customer sites, deliver preventative maintenance and system repairs, troubleshoot technical issues remotely and on-site, support customers through training and guidance on system updates, build strong relationships with laboratories and healthcare professionals, participate in technical workshops and service meetings
Seniority
Mid-level, hands-on IC