Technical Service Specialist/ Engineer- Oxford
Core
Provide on-site technical support for in vitro diagnostic instruments, including installations, repairs, maintenance, and customer training.
Role type
Field Technical Service Specialist
Builds
Diagnostic instrument systems and automation solutions for hospitals and labs
Domain
Healthcare / In vitro diagnostics
Deliverable
physical/clinical work
Required skills
Instrument installation and deinstallation, hardware and software upgrades, IQOQ procedures, customer training, maintenance scheduling, issue resolution, analytical tools usage
Preferred skills
Engineering degree (medical/electrical/mechanical), stakeholder engagement, business process knowledge
Technologies
AbbottLink, diagnostic instrument hardware/software
Responsibilities
Schedule and perform planned maintenance, conduct site inspections for new installations, perform IQOQ procedures, deliver operator training, document hardware/software updates, assist with customer business reviews
Seniority
Mid-level, hands-on IC