Mitarbeiter im Technischen Innendienst / Service After Sales (w/m/d)
On-site
Core
Central administrative and coordination hub for service requests, billing, and spare parts management supporting customers and field technicians in cancer diagnostics.
Role type
Senior technical service operations coordinator
Builds
Efficient service delivery and billing processes for diagnostic equipment
Domain
Medical technology / Cancer diagnostics
Deliverable
client delivery
Required skills
Billing and invoicing, Customer service, Dispatching, Order management, Data entry, Process coordination
Preferred skills
Salesforce, SAP, MS Office, English (fluent), German (fluent)
Responsibilities
Create and verify service invoices, Manage customer and service data in Salesforce/SAP, Order and track spare parts, Coordinate service appointments and maintenance, Document service cases and support field technicians
