FSE/T3 （Tokyo）
Core
Field service and technical support for life sciences, diagnostics, and biotechnology equipment, including maintenance, repair, installation, and validation.
Role type
Field Service Engineer (FSE) / Technical Service Technician
Builds
Maintenance, repair, and installation of scientific and medical equipment for research, vaccine, medicine, and cell/gene therapy development.
Domain
Life sciences, diagnostics, biotechnology
Deliverable
physical/clinical work
Required skills
Equipment maintenance and repair, troubleshooting, installation, validation (GMP: IQOQ), project management, customer site dispatch, team leadership
Preferred skills
Sales promotion and proposal activities, revenue forecasting, contract management
Technologies
Scientific and medical laboratory equipment
Responsibilities
Perform maintenance, repair, troubleshooting, installation, and validation of equipment; manage mid to large scale installation projects; organize strategic sales promotion and proposal activities; collaborate with global teams to manage customer outcomes; prepare for new equipment launches and obtain service trainer certification; provide customer support via remote or on-site dispatch.
Seniority
Mid-level, hands-on IC with team leadership experience