Field Service Engineer 1- Tampa, FL
Core
On-site technical support for diagnostic instruments in hospitals, laboratories, and clinics, including installation, maintenance, and troubleshooting.
Role type
Field Service Engineer (Diagnostic Instruments)
Builds
Reliable uptime for Abbott diagnostic instruments and systems
Domain
Healthcare diagnostics / Medical devices
Deliverable
physical/clinical work
Required skills
Instrument troubleshooting, preventive maintenance, installation, regulatory compliance, quality system documentation, cross-functional partnership
Preferred skills
Biomedical/Electrical/Mechanical engineering background, customer interfacing experience
Technologies
Remote computing tools (VPN), diagnostic instruments, Field Service Business Process database
Responsibilities
Provide on-site support to customers for complex instruments, schedule and complete routine preventive maintenance and installations, troubleshoot and resolve customer complaints, document complaint resolution per quality system, mentor other field service representatives, manage territory and inventory
Seniority
Individual Contributor, entry to mid-level