Norwegian Speaking IT Customer Support Specialist
Core
Provide first-line IT support and troubleshooting for corporate customers in Nordic sectors via phone and ticketing systems.
Role type
IT Customer Support Specialist (Service Desk)
Builds
IT support services for public services, utilities, retail, and logistics clients
Domain
IT Service Management / Customer Support
Deliverable
client delivery
Required skills
Fluent Norwegian, English, IT troubleshooting, ticketing systems, knowledge base management
Preferred skills
Previous IT Service Desk experience, fast learner, problem-solving
Responsibilities
Interact with clients and colleagues, troubleshoot problems using internal knowledge base, maintain and update knowledge database, manage ticket backlog
Seniority
Entry-level / Junior
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