Toyota Service Manager
Core
Lead daily fixed operations for a high-volume Toyota service facility, delivering exceptional customer experiences and driving operational excellence.
Role type
Service Manager (Automotive Dealership)
Builds
Service department operations for Toyota/Lexus customers
Domain
Automotive retail / Service operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Service department leadership, team mentoring, performance management, KPI monitoring (RO count, labor sales, ELR, CSI), operational efficiency optimization, CDK system proficiency
Preferred skills
Toyota or Lexus brand experience, high-volume facility management
Responsibilities
Lead and mentor Service Advisors and service staff, drive customer satisfaction and retention, manage service department performance and profitability, monitor KPIs including RO count and technician productivity, coach and develop future leaders, maintain manufacturer standards
Seniority
Mid-level Manager, hands-on operational leadership