System Operations Engineer
Core
Ensure operational excellence and compliance for pharmaceutical client systems, managing incidents, changes, and system transitions. (via careerplan.io/jobs/R1132553-system-operations-engineer-at-dentsuaegis)
Role type
Senior System Operations Engineer (ITIL/Cloud)
Builds
Operational stability and compliant IT environments for global pharmaceutical clients
Domain
Healthcare/Pharma IT Operations
Required skills
ITIL v3.0+, AWS stack (Glue, Pyspark, Lambda, S3, Step Functions, Airflow), Snowflake, dbt, Python, SQL, Infrastructure as Code (AWS CDK/CloudFormation), CI/CD (Jenkins, CodePipeline, CodeBuild), Incident/Problem/Change Management, Disaster Recovery testing
Preferred skills
Snaplogic, regulated environment experience, multicultural environment experience, German/Japanese/Mandarin/Spanish
Technologies
AWS, Snowflake, dbt, Snaplogic, Jenkins, AWS CodePipeline, AWS CodeBuild, Python, SQL
Responsibilities
Perform Incident, Problem, and Change Management; coordinate backup/recovery and Disaster Recovery testing; monitor Service Level Agreements and access/identity; coordinate server/database patches and software management; interface with business and IT areas; collect and process business demands; remediate, replace, migrate, or decommission legacy systems; coordinate system archiving and onboarding from functional areas to EOC; oversee knowledge transfer during system transitions.
Seniority
Senior, hands-on IC
