Senior Salesforce Consultant | Join our Talent Community
Core
Designing and implementing Salesforce Service Cloud and Data Cloud solutions, advising clients on CRM strategy and data architecture, and leading discovery sessions to translate business needs into solution designs.
Role type
Senior Salesforce Consultant (Service Cloud & Data Cloud)
Builds
Salesforce Service Cloud and Data Cloud solutions for client engagements
Domain
Digital transformation, CRM, Customer Data Management
Deliverable
production ML models | product features | client delivery
Required skills
Salesforce Service Cloud implementation, Salesforce Data Cloud implementation, CRM strategy advisory, solution design, workshop facilitation, change management, mentoring, agile delivery
Preferred skills
Salesforce certifications (Service Cloud Consultant, Data Cloud, Administrator, Platform App Builder), client-facing presentation skills, project management tools, cross-functional collaboration
Technologies
Salesforce Service Cloud, Salesforce Data Cloud
Responsibilities
Designing and implementing Salesforce Service Cloud and Data Cloud solutions, Leading workshops and discovery sessions, Advising clients on CRM strategy and data architecture, Supporting multi-cloud Salesforce projects, Mentoring junior consultants, Preparing and presenting solution proposals and documentation, Supporting change management and adoption strategies
Seniority
Senior, hands-on IC with client-facing responsibilities
