Welcome Coordinator
Core
Create an inclusive environment and make a positive first and last impression on patients at a clinic.
Role type
Front-desk administrative coordinator
Builds
Seamless patient experience and efficient clinic operations
Domain
Healthcare / Patient Services
Deliverable
product features
Required skills
Computer skills, Google Suite, Professional phone etiquette, Multilingual communication (Spanish, Polish, Russian)
Preferred skills
Customer service experience, College education
Technologies
Electronic medical record platform, Electronic fax platform, Google Suite
Responsibilities
Welcoming patients and guests, Conducting visit check-in and assisting with forms, Collecting co-pays, Updating patient information in EMR, Scheduling appointments, Managing phone lines, Managing faxes, Maintaining cleanliness of waiting areas
Seniority
Individual Contributor, Entry to Mid-level