Analyst,Acct Client Mgt
Core
Operational support for health plan partners, managing meeting cadences, documentation, and client communication workflows.
Role type
Mid-level operational analyst (account support)
Builds
Operational workflows and client communication processes for health plan partners
Domain
Health insurance / Health care operations
Deliverable
dashboards & analysis
Required skills
Meeting administration, Data organization, Client communication, Action item tracking, Cross-functional collaboration, Process documentation
Preferred skills
Project management tools, Medicare/Medicaid knowledge, AI agent familiarity, Copywriting, Client presentation
Technologies
Google Suite, Microsoft Excel, Asana, Jira, Confluence, PowerBI
Responsibilities
Manage meeting cadences and documentation for client calls; Track open action items and deliverables from client correspondence; Coordinate member grievance resolution; Partner with internal teams to maintain operational alignment; Document unique client nuances in account records.
Seniority
Mid-level, hands-on IC