Account Executive, Small-Mid Size Business
Core
Manage a book of business for small-mid size employer groups (e.g., Aetna Funding Advantage, 51+ Fully-Insured) to achieve customer satisfaction, member retention, and cross-sale objectives.
Role type
Account Executive (Small-Mid Size Business)
Builds
Sales renewals, cross-sales, up-sales, and growth for employer groups
Domain
Health Insurance / Small-Mid Size Business
Deliverable
client delivery
Required skills
relationship management, sales, account management, commercial sales, formal presentations, broker relationship development, consultative selling, analytics interpretation
Preferred skills
multi-functional experience, benefit buy down strategies
Technologies
Aetna plan features, customer reporting analytics
Responsibilities
Deliver renewals, cross-sales, and up-sales; identify and mitigate customer retention barriers; collaborate on complex product/service issues; present solutions and partner with internal teams; monitor client product lines; support and educate brokers; present customer reporting with analytics and recommendations
Seniority
Mid-level, hands-on IC