Consumer Salesforce Business Systems Analyst
Core
Aligns IT solutions with business initiatives for the consumer bank by managing Salesforce platform capabilities, automating processes, and ensuring data integrity.
Role type
Salesforce Business Systems Analyst
Builds
Scalable Salesforce solutions, reports, dashboards, and analytics
Domain
Banking / Financial Services / Salesforce CRM
Required skills
Salesforce platform, business process analysis, requirements gathering, data analysis, data validation, reporting, automation, system performance monitoring
Preferred skills
Banking/financial services experience, application support, business intelligence tools, relational database queries, Agile/Waterfall, Project Management
Technologies
Salesforce, Microsoft Office (Excel, Word, PowerPoint, Outlook)
Responsibilities
Formulate specifications for software applications, analyze existing systems, prepare program specifications and flowcharts, encode/test/debug/install programs, create and maintain Salesforce reports and dashboards, perform data validation and quality management, monitor system performance and user adoption
Seniority
Mid-Senior, hands-on IC