Job
Core
Business Applications Analyst translating business needs into scalable Salesforce solutions for law enforcement and security agencies.
Role type
Business Applications Analyst (Salesforce)
Builds
Salesforce configurations, process optimizations, and analytics for lead-to-cash and customer lifecycle management.
Domain
Security technology / Enterprise applications
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce administration, business process analysis, requirements gathering, gap analysis, solution design, project coordination, UAT leadership, SQL queries
Preferred skills
Salesforce Administrator certification, advanced reporting/dashboards, Jira/Monday.com, enterprise system integrations
Technologies
Salesforce, SQL, Jira, Monday.com
Responsibilities
Partner with stakeholders to translate needs into application solutions; Analyze and optimize end-to-end business processes; Design functional and technical solutions; Prepare requirements and specifications; Lead or support application projects; Configure and maintain Salesforce; Develop reports and dashboards; Drive UAT and validate solutions; Provide application support and troubleshooting.
Seniority
Mid-level, hands-on IC
