Job
Core
Partner with stakeholders to translate business needs into scalable Salesforce solutions, optimizing lead-to-cash processes and customer lifecycle management.
Role type
Senior Business Applications Analyst (Salesforce)
Builds
Scalable enterprise application solutions for law enforcement, national security, and intelligence agencies
Domain
Global Information Systems / Enterprise Applications
Required skills
Salesforce administration and configuration, Lead-to-cash process expertise, business process analysis, gap analysis, requirements gathering, solution design, project coordination, UAT leadership, SQL querying
Preferred skills
Salesforce Administrator certification, advanced reporting and dashboarding, Jira or Monday.com experience, enterprise system integration knowledge
Technologies
Salesforce, SQL, Jira, Monday.com
Responsibilities
Analyze and optimize end-to-end business processes; design functional and technical solutions; prepare requirements and specifications; configure and maintain Salesforce; lead or support application projects; drive UAT and validate solutions; provide application support and troubleshooting; develop reports and analytics.
Seniority
Senior, hands-on IC
