Senior Analyst, Client Success
Core
Serve as the internal voice of the client to champion enhancements and program needs, meeting regularly to review business status and opportunities.
Role type
Senior Analyst, Client Success
Builds
Client experience enhancements and program improvements
Domain
Healthcare / Client Success
Deliverable
client delivery
Required skills
cross-functional collaboration, end-to-end initiative ownership, data analysis (Excel), business review facilitation, stakeholder communication
Preferred skills
client lead experience, Medicare/Medicaid product knowledge
Responsibilities
Conduct monthly and quarterly business reviews with clients, synthesize and present insights, work cross-functionally with Supply Chain, Inventory, Finance, and Operations, drive measurable business outcomes
Seniority
Mid-level, hands-on IC