Business Systems Analyst - Sales and Service Consumer Systems
Core
Aligns IT solutions with business initiatives by analyzing processes, defining software specifications, and acting as a liaison between business lines and IT.
Role type
Business Systems Analyst (Sales and Service Consumer Systems)
Builds
Operating software programming applications and related procedures for sales and service consumer systems
Domain
Banking / Financial Services / Consumer Systems
Deliverable
production ML models | product features
Required skills
Business process analysis, requirements specification, system evaluation, data analysis, KPI development, risk management, vendor relationship management, SQL, Agile methodologies
Preferred skills
Banking industry experience, application support/troubleshooting, business intelligence tools, CRM systems, Atlassian tools (JIRA, Confluence)
Technologies
SQL, JIRA, Confluence, Microsoft Office
Responsibilities
Formulate/define specifications for operating software applications; analyze and evaluate existing or proposed systems; prepare charts, diagrams, and coding logic flowcharts; encode, test, debug, and install programs; develop and review KPIs for system enhancements; participate in system release management and user acceptance testing; manage risks to ensure system controls meet expectations; facilitate communication between business and technology stakeholders; analyze regulatory trends to influence process enhancements.
Seniority
Mid-level, hands-on IC
