Operations Manager
Core
Drive store execution and performance for a CVS/pharmacy location while building consumer loyalty through excellent customer service.
Role type
Store Operations Manager
Builds
CVS/pharmacy retail store operations
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Store supervision, Sales and inventory management, Employee staffing and training, Financial management, Customer service leadership, Deductive reasoning, Advanced analytical skills, Computer skills, Communication, Leadership, Supervision
Preferred skills
Retail manager or supervisor experience
Responsibilities
Lead and direct store crew activities, Support Store Manager with operational and service improvement action plans, Assist customers with questions and complaints, Promote CVS customer service culture
Seniority
Individual Contributor, Supervisory level
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