Operations Associate
Remote · from IndiaNo visa sponsorship
Core
Own the day-to-day flow of orders and support for a laundry and delivery service, connecting customers, scrubbers, and internal teams.
Role type
Operations Associate (Customer Support & Logistics)
Builds
Seamless, fast, and reliable laundry and delivery services for customers
Domain
Logistics / Customer Service
Required skills
Customer support experience, order assignment and monitoring, issue resolution, operational tools proficiency, multi-tasking, strong communication
Preferred skills
Experience in logistics, proactive problem-solving, quick learner
Responsibilities
Handle customer inquiries and resolve issues, assign and monitor orders for scrubbers, track order quality and flag issues, collaborate with support reps
Seniority
Individual Contributor