Operations Supervisor
Core
Lead store execution and performance, supervise crew activities, and drive consumer loyalty through excellent customer service in a retail pharmacy environment.
Role type
Retail Operations Supervisor
Builds
CVS/pharmacy store operations and customer experience
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Crew supervision, customer service, merchandise planning and execution, inventory management, shift management, conflict resolution, data analysis, communication
Preferred skills
Prior retail supervisory experience
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Assign and direct crew activities, handle customer questions and complaints, price and stock merchandise, execute promotional displays, manage opening and closing procedures, provide coaching to colleagues
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