Executive Director, Business Operations & Strategy – CVS Media Exchange
Core
Senior leadership role driving operational excellence, governance, and strategy for CVS Media Exchange (CMX) to enable double-digit growth and scalability.
Role type
Senior IC business operations & strategy leader
Builds
Retail media network operations, governance frameworks, and scalable business processes
Domain
Retail media / Advertising technology
Required skills
operational strategy design, governance framework development (RACI/PACE/DACI), team leadership (7+ years), budget management, vendor portfolio management, workflow automation, cross-functional partnership, organizational design
Preferred skills
cross-functional initiative leadership, influencing without authority, Lean/Six Sigma/Agile certifications, MBA, healthcare/retail media ecosystem experience
Technologies
Workfront, Jira, Confluence, Smartsheet, Microsoft Visio
Responsibilities
Develop and execute operational strategy aligned with business goals; define and manage business OKRs and executive reporting; drive operational efficiency by streamlining workflows and removing friction; partner with Product, Marketing, and Strategy teams to optimize platforms and automation; lead and develop a high-performing operations organization
Seniority
Senior, hands-on IC