Vice President, Client Service
Core
Drive evolving business and client growth for a major client by leading a matrixed team to deliver best-in-class insights, presenting results, and managing a cutting-edge Brand Intelligence program.
Role type
Senior leadership client service executive
Builds
End-to-end insights solutions (Brand Equity, Creative Testing, Media Measurement, Innovation, Customer Experience, Qualitative research) and a specialized Brand Intelligence program
Domain
Marketing data and analytics / Market research / Consulting
Deliverable
Client delivery
Required skills
Strategic business growth, team leadership, stakeholder engagement at C-Suite level, revenue target achievement, consultative problem solving, innovation driving, contractual management, internal network building, negotiation
Preferred skills
Client-side experience
Technologies
Kantar Marketplace, BrandZ, Link, Blueprint for Brand Growth
Responsibilities
Lead a matrixed team to deliver insights and drive account retention/growth; Launch and deliver a cutting-edge Brand Intelligence program; Engage with senior client stakeholders to ensure satisfaction and growth; Collaborate with Client Partners and internal teams to integrate insights across initiatives.
Seniority
Executive, division leadership team