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Director, Client Service

Chicago, N. Green Street💼 Full-time💰 $97,400–$97,400🗓 2026-07-10 → 2026-07-31

Core

Lead end-to-end research design and delivery for media and advertising effectiveness engagements, blending market research expertise with media measurement fluency.

Role type

Senior Director, Media Research & Measurement

Builds

Insight-driven research frameworks and measurement strategies for media and advertising clients

Domain

Media & Advertising / Market Research

Deliverable

dashboards & analysis

Required skills

quantitative research methods, survey design, media measurement (brand lift, CTV, cross-platform), client leadership, data storytelling, team mentoring

Preferred skills

agency/supplier-side experience, cross-functional partnership

Technologies

None explicitly listed

Responsibilities

Lead end-to-end research design and delivery for complex media effectiveness studies; Translate client business objectives into rigorous research frameworks; Synthesize complex data into clear, compelling narratives; Serve as a trusted advisor to senior client stakeholders; Oversee quality and consistency across research outputs; Mentor and develop team members

Seniority

Director, strategic leadership & team mentorship

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